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Georgia CTSA Skill Series

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Jessica Wildman
Professor
School of Psychology
Florida Institute of Technology

Trust is one of the concepts that can seem like common sense at first: everyone knows what it is, everyone wants it, and yet, it's all too easy to mess up. Trust is the lifeblood of any effective team, enabling many other things we know to be beneficial such as better communication, shared leadership, adaptability, and stronger performance. Knowing how to develop and maintain trust, and restore trust when it is unfortunately broken, is a critical skill for effective team management. Luckily, there is a science that can inform the most
effective way to do just that. 

At the end of this session, participants will be able to:

  1. Define interpersonal trust as it applies within work teams.
  2. Identify examples of common behaviors that build trust, break trust, and restore
    trust in work teams.
  3. Develop strategies to build and maintain trust over time in work teams.

Team consult opportunity:

Our Team Science Skills presenters have graciously opened their schedules to provide a limited amount of attendees with direct feedback and guidance on their personal team issues. During a one-hour consulting session, attendees will be able to directly ask our experts questions and get personalized advice on how to effectively move their team forward.  Requesters must attend the full session and complete the post-evaluation survey to be eligible. 

Status

  • Workflow status: Published
  • Created by: Colly Mitchell
  • Created: 01/23/2026
  • Modified By: Colly Mitchell
  • Modified: 01/23/2026