Accounts Payable (AP) often receives invoices with errors that require action from the ordering department, such as creating or modifying a purchase order (PO) or providing additional documentation. This delays invoice processing and supplier payment. 

Departmental purchasers can now learn how to easily locate flagged invoices in Workday by accessing an online training course. This training is recommended for roles like Cost Center Manager, Driver Worktag Manager, Grant Budget Specialist, Grant Manager, Requisition Reviewer, and Faculty Support Coordinators, and more. 

A Knowledge Article is also available for additional support.  

As of Oct.7, AP will communicate invoice issues via the Activity Note in Workday, discontinuing the use of Perceptive Content (ImageNow/WebNow). 

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