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GVU Center Brown Bag Seminar: CHI 2018 Preview Talks
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ABSTRACTS
Eric Corbett, The Problem of Community Engagement: Disentangling the Practices of Municipal Government
In this paper, we work to inform the growing space of Digital Civics with a qualitative study of community engagement practices across the breadth of municipal departments and agencies in a large US city. We conducted 34 interviews across 15 different departments, including elected and professional city employees to understand how different domains within local government define and practice the work of engaging residents. Our interviews focused on how respondents conceptualized community engagement, how it fit into the other forms of work, and what kinds of outcomes they sought when they did ‘engagement.’ By reporting on this broad qualitative account of the many forms the work of community engagement takes in local government, we are contributing to an expansive view of digital civics that looks beyond the transactions of service delivery or the privileged moments of democratic ritual, to consider the wider terrain of mundane, daily challenges when trying to bridge between municipal government and city residents.
Hayley Evans, Facebook in Venezuela: Understanding Solidarity Economies in Low-Trust Environments
Since 2014, Venezuela has experienced severe economic crisis, including scarcity of basic necessities such as food and medicine. This has resulted in over-priced goods, scams, and other forms of economic abuse. This talk will present our team's investigation of Venezuelans’ efforts to form an alternative, Solidarity Economy (SE) through Facebook Groups. In these groups, individuals can barter for items at fair prices. This talk will highlight group practices and design features of Facebook Groups which support solidarity or anti-solidarity behaviors. It will conclude by leveraging design principles for online communities presented by Kollock to present strategies to design more effective SEs in environments of low trust.
Matthew Hong, Visual ODLs: Co-Designing Patient-Generated Observations of Daily Living to Support Data-Driven Conversations in Pediatric Care
Teens with complex chronic illnesses have difficulty understanding and articulating symptoms such as pain and emotional distress. Yet, symptom communication plays a central role in clinical care and illness management. To understand how design can help overcome these challenges, we created a visual library of 72 sketched illustrations, informed by the Observations of Daily Living framework along with insights from 11 clinician interviews. We utilized our library with storyboarding techniques, free-form sketching, and interviews, in co-design sessions with 13 pairs of chronically-ill teens and their parents. We found that teens depicted symptoms as being interwoven with narratives of personal and social identity. Teens and parents were enthusiastic about collaboratively-generated, interactive storyboards as a tracking and communication mechanism, and suggested three ways in which they could aid in communication and coordination with informal and formal caregivers. In this paper, we detail these findings, to guide the design of tools for symptom-tracking and incorporation of patient-generated data into pediatric care.
Ari Schlesinger, Let's Talk About Race: Identity, Chatbots, and AI (Winner of the Best Paper Award at the CHI Annual Conference)
Why is it so hard for chatbots to talk about race? This work explores how the biased contents of databases, the syntactic focus of natural language processing, and the opaque nature of deep learning algorithms cause chatbots difficulty in handling race-talk. In each of these areas, the tensions between race and chatbots create new opportunities for people and machines. By making the abstract and disparate qualities of this problem space tangible, we can develop chatbots that are more capable of handling race-talk in its many forms. Our goal is to provide the HCI community with ways to begin addressing the question, how can chatbots handle race-talk in new and improved ways?
John Thompson, Data Illustrator: Drawing Expressive Visualizations with Lazy Data Binding (Winner of the Best Paper Award at the CHI Annual Conference)
Graphic designers have been producing infographics and charts well before the recent proliferation of computer generated visualizations. As visualization becomes an increasingly popular medium for storytelling and communication, there is a renewed and growing interest to understand visualization creation from the perspective of graphic design. To solve this problem, we propose a novel visual language that describes the composition and generation of diverse visualizations based on the "lazy data binding" approach. This language builds on familiar graphic design concepts such as vector paths, anchor points and segments, and introduces novel primitives for data-driven authoring.
Data Illustrator offers direct manipulation techniques for easy and flexible visualization authoring. We demonstrate the expressive power of our approach through a range of well-known, real-world examples. Project Website: http://data-illustrator.com/
In this paper, we work to inform the growing space of Digital Civics with a qualitative study of community engagement practices across the breadth of municipal departments and agencies in a large US city. We conducted 34 interviews across 15 different departments, including elected and professional city employees to understand how different domains within local government define and practice the work of engaging residents. Our interviews focused on how respondents conceptualized community engagement, how it fit into the other forms of work, and what kinds of outcomes they sought when they did ‘engagement.’ By reporting on this broad qualitative account of the many forms the work of community engagement takes in local government, we are contributing to an expansive view of digital civics that looks beyond the transactions of service delivery or the privileged moments of democratic ritual, to consider the wider terrain of mundane, daily challenges when trying to bridge between municipal government and city residents.
Hayley Evans, Facebook in Venezuela: Understanding Solidarity Economies in Low-Trust Environments
Since 2014, Venezuela has experienced severe economic crisis, including scarcity of basic necessities such as food and medicine. This has resulted in over-priced goods, scams, and other forms of economic abuse. This talk will present our team's investigation of Venezuelans’ efforts to form an alternative, Solidarity Economy (SE) through Facebook Groups. In these groups, individuals can barter for items at fair prices. This talk will highlight group practices and design features of Facebook Groups which support solidarity or anti-solidarity behaviors. It will conclude by leveraging design principles for online communities presented by Kollock to present strategies to design more effective SEs in environments of low trust.
Matthew Hong, Visual ODLs: Co-Designing Patient-Generated Observations of Daily Living to Support Data-Driven Conversations in Pediatric Care
Teens with complex chronic illnesses have difficulty understanding and articulating symptoms such as pain and emotional distress. Yet, symptom communication plays a central role in clinical care and illness management. To understand how design can help overcome these challenges, we created a visual library of 72 sketched illustrations, informed by the Observations of Daily Living framework along with insights from 11 clinician interviews. We utilized our library with storyboarding techniques, free-form sketching, and interviews, in co-design sessions with 13 pairs of chronically-ill teens and their parents. We found that teens depicted symptoms as being interwoven with narratives of personal and social identity. Teens and parents were enthusiastic about collaboratively-generated, interactive storyboards as a tracking and communication mechanism, and suggested three ways in which they could aid in communication and coordination with informal and formal caregivers. In this paper, we detail these findings, to guide the design of tools for symptom-tracking and incorporation of patient-generated data into pediatric care.
Ari Schlesinger, Let's Talk About Race: Identity, Chatbots, and AI (Winner of the Best Paper Award at the CHI Annual Conference)
Why is it so hard for chatbots to talk about race? This work explores how the biased contents of databases, the syntactic focus of natural language processing, and the opaque nature of deep learning algorithms cause chatbots difficulty in handling race-talk. In each of these areas, the tensions between race and chatbots create new opportunities for people and machines. By making the abstract and disparate qualities of this problem space tangible, we can develop chatbots that are more capable of handling race-talk in its many forms. Our goal is to provide the HCI community with ways to begin addressing the question, how can chatbots handle race-talk in new and improved ways?
John Thompson, Data Illustrator: Drawing Expressive Visualizations with Lazy Data Binding (Winner of the Best Paper Award at the CHI Annual Conference)
Graphic designers have been producing infographics and charts well before the recent proliferation of computer generated visualizations. As visualization becomes an increasingly popular medium for storytelling and communication, there is a renewed and growing interest to understand visualization creation from the perspective of graphic design. To solve this problem, we propose a novel visual language that describes the composition and generation of diverse visualizations based on the "lazy data binding" approach. This language builds on familiar graphic design concepts such as vector paths, anchor points and segments, and introduces novel primitives for data-driven authoring.
Data Illustrator offers direct manipulation techniques for easy and flexible visualization authoring. We demonstrate the expressive power of our approach through a range of well-known, real-world examples. Project Website: http://data-illustrator.com/
SPEAKER BIOS
Eric Corbett is a 4th year PhD student in the Digital Media program. His background is in CS and HCI. His dissertation seeks to understand how trust could inform the design of computing technology to support community engagement: the work governments do at all levels to meet and invite the public into the process of governing. Drawing from design ethnographic methods, Eric’s research engages the political and social reality in the growing capabilities of technology by using trust as a probe to explore what new forms of interactions and relationships could (or should) be designed between citizens and public officials in order to support engagement in local democracy.
Hayley Evans is a 2nd year PhD student at Georgia Tech in Human-Centered Computing Program. Her work focuses on technology and global health, and focuses in particular on analyzing and developing technology in the wake of trauma. She aims to understand what role technology can play before, during, and after violence created by mankind. Hayley holds an M.A. in Graphic Communication Management and Technology from New York University and a B.A. in Spanish from Loyola University Maryland.
Matthew Hong is a fourth-year PhD student in the Human-Centered Computing program at Georgia Tech, advised by Dr. Lauren Wilcox. He holds a Master’s in Human–Computer Interaction from Carnegie Mellon University and a B.S. in Cognitive Science from the University of California, San Diego. Matthew’s research focuses on designing technology to bridge critical communication gaps between patients and their caregivers; he is currently investigating ways to support data-driven communication for pediatric patient families in routine cancer treatment.
Ari Schlesinger researches how we can build equity into software, hardware, and the design process. Ari’s work uncovers strategies for addressing complicated tech problems by connecting people, systems, and infrastructure in novel ways.
Ari is PhD Student in Human-Centered Computing at Georgia Tech, advised by Beki Grinter and Keith Edwards. Previously, Ari interned with the Human Experience & Design Group at Microsoft and worked as a Research Project Manager on an National Science Foundation grant.
John Thompson is a PhD candidate in C.S. advised by Dr. John Stasko. John is a graduate of the MS-HCI program at Georgia Tech as well. The Data Illustrator project is a collaboration with Adobe. Georgia Tech alum, Dr. Zhicheng “Leo” Liu, is the co-programmer and advisor on the Data Illustrator Project from Adobe. John will be interning with Adobe Research again this upcoming summer.
Hayley Evans is a 2nd year PhD student at Georgia Tech in Human-Centered Computing Program. Her work focuses on technology and global health, and focuses in particular on analyzing and developing technology in the wake of trauma. She aims to understand what role technology can play before, during, and after violence created by mankind. Hayley holds an M.A. in Graphic Communication Management and Technology from New York University and a B.A. in Spanish from Loyola University Maryland.
Matthew Hong is a fourth-year PhD student in the Human-Centered Computing program at Georgia Tech, advised by Dr. Lauren Wilcox. He holds a Master’s in Human–Computer Interaction from Carnegie Mellon University and a B.S. in Cognitive Science from the University of California, San Diego. Matthew’s research focuses on designing technology to bridge critical communication gaps between patients and their caregivers; he is currently investigating ways to support data-driven communication for pediatric patient families in routine cancer treatment.
Ari Schlesinger researches how we can build equity into software, hardware, and the design process. Ari’s work uncovers strategies for addressing complicated tech problems by connecting people, systems, and infrastructure in novel ways.
Ari is PhD Student in Human-Centered Computing at Georgia Tech, advised by Beki Grinter and Keith Edwards. Previously, Ari interned with the Human Experience & Design Group at Microsoft and worked as a Research Project Manager on an National Science Foundation grant.
John Thompson is a PhD candidate in C.S. advised by Dr. John Stasko. John is a graduate of the MS-HCI program at Georgia Tech as well. The Data Illustrator project is a collaboration with Adobe. Georgia Tech alum, Dr. Zhicheng “Leo” Liu, is the co-programmer and advisor on the Data Illustrator Project from Adobe. John will be interning with Adobe Research again this upcoming summer.
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Summary
This seminar will introduce research from five GVU Center Ph.D. Candidates: Eric Corbett • Hayley Evans • Matthew Hong • Ari Schlesinger • and John Thompson.
Status
- Workflow Status:Published
- Created By:Dorie Taylor
- Created:04/09/2018
- Modified By:Dorie Taylor
- Modified:04/10/2018
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