Redpoint: Emergency Travel Support for Employees

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Picture it: You’re on your dream vacation in Sri Lanka when a tsunami warning is announced. You’re not familiar with the surroundings, so what should you do? Call Redpoint to be securely transported to the nearest safe area.

Emergency travel assistance through Redpoint is available to all benefits-eligible Georgia Tech employees and their dependents. It’s a backup plan that has been available since 2014, but you may not have known you already have it. The service, provided through the University System of Georgia (USG)’s group life insurance plan with Minnesota Life, does not require any additional premium or enrollment to ensure coverage.

“Unfortunately, there is no way to prevent unexpected events from occurring while traveling; therefore, having this extra layer of protection at no cost is a benefit in itself,” said Adrian Williams, benefits specialist in Human Resources.

Redpoint’s role is one important factor in a well-planned trip that should include: reviewing your medical insurance coverage, updating your emergency contacts and beneficiaries with Georgia Tech, reading Centers for Disease Control and Prevention health alerts, and enrolling in the U.S. Department of State’s SMART traveler programs for international travel.

“Like most insurance, you hope to never use it but want it to be ready when needed,” Williams said.

No activation is required. All USG benefits-eligible employees traveling for less than 90 days (on either business or personal travel) automatically have basic medical evacuation, repatriation, and security evacuation at no cost.

Coverage includes:

  • 24/7/365 emergency assistance and transportation services when traveling 100 or more miles from home.
  • Business and personal travel coverage for domestic or international trips of up to 90 consecutive days per trip.
  • Spouse and dependent coverage even in instances where the Georgia Tech employee is not traveling with the spouse or dependents.
  • Pre-travel online resources including passport and visa information, security and crime alerts, and political stability alerts.

Emergency assistance and medical evacuation services include:

  • Medical professional locator services.
  • Assistance replacing lost or stolen luggage.
  • Identity theft assistance when traveling.
  • Telephonic interpretation services.
  • Transportation to home (if appropriate) or to the nearest medical facility.
  • Security evacuation with transportation to the nearest safe area.
  • Repatriation of mortal remains.

For additional insurance options when traveling for business, refer to the Georgia Tech travel insurance website.  

If you have questions, email Adrian Williams:


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