Logistics Performance, Cost, and Value Measures

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Directed by distinguished logistics educator Edward H. Frazelle, Ph.D.

Logistics is now looked upon as a key corporate leverage point for simultaneously increasing shareholder and customer value. Unfortunately, the formal links between logistics performance, cost, and value are not yet well defined.

In "Logistics Performance, Cost, & Value Measures" we describe and demonstrate how improving logistics performance in customer service, fill rate, response time, inventory turns, receivables, transportation efficiencies, and warehousing productivity translate into operating and capital cost reductions and increased shareholder value.

We define the link between logistics performance, cost, and shareholder value; define a full and complementary set of logistics performance benchmarks; and demonstrate how to use logistics performance gap analysis to justify new logistics initiatives.

Who Shold Attend:
The course is for professionals who need to better understand how to measure and improve their financial, productivity, quality, and cycle time performance.

How You Will Benefit:
* Learn the Characteristics of Effective Performance Measurement Systems
* Define Metrics
* Set Effective Targets
* Setup a Logistics Performance Measurement Program
* Design Supply Chain Scoreboards
* Define a Metrics Implementation Plan
* Define Data Requirements
* Implement Logistics Perfomance Measures
* Benchmark Logistics Performance
* Tie Logistics performance to Compensation Plans
* Develop Balanced and Comprehensive Logistics Performance Measures
* Use Logistics Performance Measures for Project Justification
* Measure the financial, productivity, quality, and cycle time performance for supply chains, logistics operations, customer service, inventory management, procurement, transportation, and warehousing.


  • Workflow Status:Published
  • Created By:Ruth Gregory
  • Created:10/12/2009
  • Modified By:Fletcher Moore
  • Modified:10/07/2016