Shop Talk 101: Integrating workplace communication into undergraduate engineering curricula

Barbara Christopher
Industrial and Systems Engineering
Contact Barbara Christopher
Sidebar Content
No sidebar content submitted.

Summary Sentence:

No summary sentence submitted.

Full Summary:

No summary paragraph submitted.

Why are communication skills more important than ever for engineers? First, in today's workplace, engineers increasingly interact with non-engineers such as marketing and call center personnel, their CTOs and their CEOs. Second, technological communication tools have become central to engineering work. The new tools, which recent graduates are often assumed to know, include various e-mail systems, Microsoft Office, Microsoft Project and Access. Third, practicing engineers are increasingly responsible for their own communication, including wordsmithing and proofreading that was once done by secretaries. Fourth, practicing engineers interact with others person-to-person in meetings. The advent of office technology has not erased the need for personal communication as some once predicted. If anything, office technology has increased the need and opportunities for personal communication.

Appearing in Georgia Tech's News & Information website online.

By Judith Shaul Norback, Donna C. Llewellyn and Jill R. Hardin.
Read the full article at the ORMS Today website.

Originally published in the August 2001 issue of ORMS Today. Copyright

Additional Information


ISyE External News

Engineering, Research
Related Core Research Areas
No core research areas were selected.
Newsroom Topics
No newsroom topics were selected.
No keywords were submitted.
  • Created By: Barbara Christopher
  • Workflow Status: Published
  • Created On: Oct 31, 2001 - 8:00pm
  • Last Updated: Oct 7, 2016 - 11:06pm