What Eric Gilbert Discovered Emails Reveal About Who's on Top - and on Bottom - at Work

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How do the emails that we send to our bosses differ from those we send to colleagues or subordinates?

For one thing, people tend to be a lot more polite and deferential to those who rank above them. For another, we tend to chose our words much more carefully when speaking up the corporate ladder. If you work in any kind of white-collar job, you've probably had the experience of carefully crafting an email to a boss, versus banging one out to your colleague or subordinate.

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College of Computing, School of Interactive Computing

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Eric Gilbert; Enron; School of Interactive Computing; Attach; Cognitive Processes
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  • Created By: Tyler Sharp
  • Workflow Status: Published
  • Created On: Sep 22, 2015 - 11:09am
  • Last Updated: Oct 7, 2016 - 10:27pm