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Library to measure services, spaces, and resources with campus survey

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The Georgia Tech Library will survey faculty and students February 25 – March 8 to assess the quality of its services, spaces, and resources.

In late February, Catherine Murray-Rust, Associate Vice Provost for Learning Excellence and Dean of Libraries, will send an email to randomly selected students and faculty inviting them to take part in the LibQUAL+®  Survey. The survey only takes a few minutes to complete and all responses are voluntary and completely confidential.

“We [the Library] take careful consideration to make informed decisions regarding possible changes or improvements to the services, spaces, and resources we provide,” said Ameet Doshi, head of the User Experience Department and Economics Librarian. “LibQUAL+ is one of the many tools we use to gain feedback from the students and faculty who depend on our services for the advancement of their scholarly work and research at Georgia Tech.”

In exchange for providing feedback, survey participants will be entered into a drawing to win their choice of one of the following prizes: a Kindle Fire HD, iPad Mini, XBOX 360, or Wii.

The LibQUAL+®  Survey is an important, national initiative aimed at improving library service. Responses help the Library gauge the needs of users and their overall level of satisfaction with Library services. Faculty and students who are randomly selected to participate should expect to receive an email beginning in late-February. However, any Georgia Tech student or faculty member is still welcome to fill out a paper survey available at the Library Service Desk on 1st floor West.
To see earlier LibQUAL+®  Survey results and the Library’s responses and subsequent improvements, visit www.library.gatech.edu/about_us/libqual/.

For more information about the LibQUAL+®  Survey, contact Ameet Doshi, head of the Library’s User Experience Department at ameet.doshi@library.gatech.edu.

Status

  • Workflow Status:Published
  • Created By:Tearanny Street
  • Created:02/18/2013
  • Modified By:Fletcher Moore
  • Modified:10/07/2016

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