{"693399":{"#nid":"693399","#data":{"type":"news","title":"Georgia Tech Standardizes Process for Physical Key Requests","body":[{"value":"\u003Cdiv\u003E\u003Cdiv\u003E\u003Cp\u003EGeorgia Tech is implementing a standardized process for requesting and issuing physical keys to campus facilities. Beginning Jan 4, 2027, physical key requests must follow the Institutional Facility Access Control Policy, helping strengthen security, consistency, and accountability across campus.\u0026nbsp;\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EUnder the new process, physical key requests must be submitted by an authorized requestor, such as a building manager, facility director, or project manager, through the Access Control \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=sc_cat_item\u0026amp;sys_id=e2ad2de5dbdc9c10391b9837db961933\u0026amp;sysparm_category=8a3e2d29dbdc9c10391b9837db9619c7\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EServiceNow ticketing process\u003C\/a\u003E. \u0026nbsp;Requests submitted by email, phone, or walk-in will no longer be accepted beginning Jan. 4.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EPhysical keys and other facility access may be issued only to individuals with an active Georgia Tech employee, student, or affiliate status. The Institute\u2019s \u003Ca href=\u0022https:\/\/policylibrary.gatech.edu\/campus-use-facilities\/interim-institutional-facility-access-control-policy\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EFacility Access Control Policy\u003C\/a\u003E already makes facility access contingent on active employment, student, or affiliate status, with certain provisions for security clearances.\u0026nbsp;\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EContractors, vendors, temporary workers, and others who are not Georgia Tech employees or students must have active affiliate status when access is required. A GTID or BuzzCard alone does not establish active status.\u0026nbsp;\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cstrong\u003EEffective immediately\u003C\/strong\u003E, the Infrastructure and Operations Lock Shop will verify active affiliate status before distributing a physical key to an affiliate. Anyone who currently holds a physical key but does not have an active employee, student, or affiliate status must complete the appropriate \u003Ca href=\u0022https:\/\/hr.gatech.edu\/affiliates\/\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EGeorgia Tech Human Resources affiliate process\u003C\/a\u003E by Jan. 4, 2027, or return the key. \u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EAnyone who currently holds a physical key and has active employee, student, or affiliate status must return the key to the Infrastructure and Operations Lock Shop by \u003Cstrong\u003EJan. 4, 2027.\u003C\/strong\u003E Access Control will then reissue the key through the new standardized process. The Infrastructure and Operations Lock Shop is in the Okeefe Building, at 151 6th Street NW, Atlanta, GA 30313.\u0026nbsp;\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cstrong\u003EBeginning Jan. 4:\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e2bc9d9308d499cda3a918d19d872fb40\u0022\u003EPhysical keys will not be issued for locations where electronic access is available, except for approved accommodations or exceptions.\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e997a378c93973951dec2bdf404fe2e9e\u0022\u003EKey recipients must pick up their keys in person at Swarm Support during regular business hours and present valid government-issued identification. \u003Cstrong\u003ESwarm Support is located at The Pavilion, Georgia Tech, 410 4th Street NW, Building #216, Atlanta, GA 30332.\u003C\/strong\u003E\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e6ac8b67b22640c8c4bc383541cbe05e5\u0022\u003EActive affiliates performing contractor-type work that requires a physical key for one business day or less may pick up and return the key through the Infrastructure and Operations Lock Shop.\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cstrong\u003EWhat Departments Should Do Now\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EDepartments should review individuals they sponsor who currently have or need physical key access and:\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e02abe93a9391c250606721d0a0ea25b5\u0022\u003EBegin or renew the affiliate process for contractors and other affiliates who require access beyond Jan. 1.\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022ef5e26375502196bb75140e33f69225d6\u0022\u003EUse the Access Control \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=sc_cat_item\u0026amp;sys_id=e2ad2de5dbdc9c10391b9837db961933\u0026amp;sysparm_category=8a3e2d29dbdc9c10391b9837db9619c7\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003Eservice request form\u003C\/a\u003E for new physical key requests.\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e63e9476e5d0ec75c62545b95e1b15da7\u0022\u003EEnsure requests include required approvals and justification.\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e77582c4fc1d924379df9477fd1fffa2e\u0022\u003EIdentify current key holders who will need to establish or renew their Georgia Tech status before Jan. 1.\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EThe changes support Georgia Tech\u2019s Institutional Facility Access Control Policy, which establishes requirements for granting, managing, and revoking access to Institute facilities.\u0026nbsp;\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EFor instructions and frequently asked questions, visit the \u003Ca href=\u0022https:\/\/access.campusservices.gatech.edu\/\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EAccess Control website\u003C\/a\u003E.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003C\/div\u003E","summary":"","format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cdiv\u003E\u003Cdiv\u003EBeginning Jan. 4, 2027, Georgia Tech will standardize the process for requesting and issuing physical keys. Departments should review key holders, affiliate status, and future access needs before the new process takes effect.\u003C\/div\u003E\u003Ch3\u003E\u0026nbsp;\u003C\/h3\u003E\u003C\/div\u003E","format":"limited_html"}],"field_summary_sentence":[{"value":"Beginning in January 2027, Georgia Tech will standardize how physical keys are requested, issued, and managed to strengthen security, consistency, and accountability across campus."}],"uid":"36136","created_gmt":"2026-10-22 16:08:08","changed_gmt":"2026-10-22 16:10:09","author":"tparrett3","boilerplate_text":"","field_publication":"","field_article_url":"","location":"Atlanta, GA","dateline":{"date":"2026-10-22T00:00:00-04:00","iso_date":"2026-10-22T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"related_links":[{"url":"https:\/\/policylibrary.gatech.edu\/campus-use-facilities\/interim-institutional-facility-access-control-policy","title":"Facility Access Control Policy"},{"url":"https:\/\/access.campusservices.gatech.edu\/","title":"Request Building Access"},{"url":"https:\/\/hr.gatech.edu\/affiliates\/","title":"Georgia Tech Human Resources Affiliates"},{"url":"https:\/\/access.campusservices.gatech.edu\/faq\/#physicalkeys","title":"Frequently Asked Questions"}],"groups":[{"id":"499601","name":"Campus Services"}],"categories":[{"id":"134","name":"Student and Faculty"}],"keywords":[{"id":"195304","name":"Infrastructure and Operations"},{"id":"10257","name":"campus services"},{"id":"195305","name":"Swarm Support"},{"id":"195256","name":"access control"},{"id":"195306","name":"physical keys"}],"core_research_areas":[],"news_room_topics":[{"id":"71871","name":"Campus and Community"}],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[],"email":[],"slides":[],"orientation":[],"userdata":""}}}