{"693399":{"#nid":"693399","#data":{"type":"news","title":"Georgia Tech Standardizes Physical Key Requests","body":[{"value":"\u003Cdiv\u003E\u003Cp\u003EGeorgia Tech is introducing a standardized process for requesting and issuing physical keys for campus facilities. The changes support the \u003Ca href=\u0022https:\/\/policylibrary.gatech.edu\/campus-use-facilities\/interim-institutional-facility-access-control-policy\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EInstitutional Facility Access Control Policy\u003C\/a\u003E, which establishes requirements for granting and managing access to Georgia Tech facilities. \u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Ch5\u003E\u003Cstrong\u003EBeginning Monday, Nov. 9:\u0026nbsp;\u003C\/strong\u003E\u0026nbsp;\u003C\/h5\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EPhysical keys and other facility access may be issued only to individuals with active Georgia Tech employee, student, or \u003Ca href=\u0022https:\/\/hr.gatech.edu\/affiliates\/\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003Eaffiliate status\u003C\/a\u003E. A Georgia Tech ID or BuzzCard alone does not establish active status. Contractors, vendors, temporary workers, and others who need access but are not Georgia Tech employees or students should work with their sponsoring department to establish or renew Georgia Tech Human Resources \u003Ca href=\u0022https:\/\/hr.gatech.edu\/affiliates\/\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003Eaffiliate status.\u003C\/a\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Ch5\u003E\u003Cstrong\u003EBeginning Monday, Jan. 4, 2027:\u0026nbsp;\u003C\/strong\u003E\u0026nbsp;\u003C\/h5\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EPhysical key requests must be submitted through a \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=sc_cat_item\u0026amp;sys_id=e2ad2de5dbdc9c10391b9837db961933\u0026amp;sysparm_category=8a3e2d29dbdc9c10391b9837db9619c7\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EServiceNow ticket\u003C\/a\u003E by an authorized requestor, such as a building manager, facilities director, or project manager. Requests by email, phone, or walk-in will no longer be accepted. Additionally, physical keys will not be issued where electronic access is available.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Ch5\u003E\u003Cstrong\u003EWhat Departments Should Do Now\u003C\/strong\u003E\u0026nbsp;\u003C\/h5\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EDepartments should review the status of individuals they sponsor who have or need physical key access and:\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e39f01736506d032baf8fa9f074221e5a\u0022\u003EBegin or renew the \u003Ca href=\u0022https:\/\/hr.gatech.edu\/affiliates\/\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EHuman Resources affiliate process\u003C\/a\u003E for contractors and other individuals who will require continued access.\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e2bd58ad660738e9a1c9ba7d7df2f322e\u0022\u003EBecome familiar with submitting new physical key requests through the Access Control \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=sc_cat_item\u0026amp;sys_id=e2ad2de5dbdc9c10391b9837db961933\u0026amp;sysparm_category=8a3e2d29dbdc9c10391b9837db9619c7\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EServiceNow\u003C\/a\u003E process.\u0026nbsp;\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli data-list-item-id=\u0022e71de3429973f2ec5fafe0c8d24edb65e\u0022\u003EMake sure requests include the appropriate approvals and justifications.\u0026nbsp;\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EPhysical key recipients will be required to pick up keys in person at Swarm Support, located at The Pavilion, 410 Fourth Street NW, Building #216, with valid identification. \u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u0026nbsp;A limited exception exists for active affiliates performing contractor-type work who need a physical key for one business day or less. In this situation, affiliates may pick up keys and return them to the Georgia Tech Lock Shop, located in the O\u0027Keefe Building, 151 Sixth Street NW. A \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=sc_cat_item\u0026amp;sys_id=e2ad2de5dbdc9c10391b9837db961933\u0026amp;sysparm_category=8a3e2d29dbdc9c10391b9837db9619c7\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EServiceNow\u003C\/a\u003E ticket is still required.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u0026nbsp;For step-by-step guidance and frequently asked questions, visit the \u003Ca href=\u0022https:\/\/access.campusservices.gatech.edu\/\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EAccess Control\u003C\/a\u003E website.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E","summary":"","format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cdiv\u003E\u003Cdiv\u003EBeginning Jan. 4, 2027, Georgia Tech will implement a new process for requesting physical keys. Departments should review key holders, affiliate status, and future access needs before the new process takes effect.\u003C\/div\u003E\u003Ch3\u003E\u0026nbsp;\u003C\/h3\u003E\u003C\/div\u003E","format":"limited_html"}],"field_summary_sentence":[{"value":"Beginning Monday, Jan. 4, 2027, Georgia Tech will implement a new process for requesting physical keys."}],"uid":"36136","created_gmt":"2026-10-22 16:08:08","changed_gmt":"2026-10-23 15:47:19","author":"tparrett3","boilerplate_text":"","field_publication":"","field_article_url":"","location":"Atlanta, GA","dateline":{"date":"2026-10-23T00:00:00-04:00","iso_date":"2026-10-23T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"hg_media":{"681521":{"id":"681521","type":"image","title":"keys_lockshop_closeup_aug2021png.png","body":"\u003Cp\u003EKeys in the Infrastructure and Operations Lock Shop.\u003C\/p\u003E","created":"1792701256","gmt_created":"2026-10-22 20:34:16","changed":"1792701256","gmt_changed":"2026-10-22 20:34:16","alt":"Building keys in the I\u0026O Lock Shop.","file":{"fid":"265933","name":"keys_lockshop_closeup_aug2021png.png","image_path":"\/sites\/default\/files\/2026\/10\/22\/keys_lockshop_closeup_aug2021png.png","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2026\/10\/22\/keys_lockshop_closeup_aug2021png.png","mime":"image\/png","size":1270940,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2026\/10\/22\/keys_lockshop_closeup_aug2021png.png?itok=XtaARk0-"}}},"media_ids":["681521"],"related_links":[{"url":"https:\/\/policylibrary.gatech.edu\/campus-use-facilities\/interim-institutional-facility-access-control-policy","title":"Facility Access Control Policy"},{"url":"https:\/\/access.campusservices.gatech.edu\/","title":"Request Building Access"},{"url":"https:\/\/hr.gatech.edu\/affiliates\/","title":"Georgia Tech Human Resources Affiliates"},{"url":"https:\/\/access.campusservices.gatech.edu\/faq\/#physicalkeys","title":"Key Policy Frequently Asked Questions"},{"url":"https:\/\/facilities.gatech.edu\/keys-locks","title":"Georgia Tech Lock Shop"},{"url":"https:\/\/access.campusservices.gatech.edu\/","title":"Georgia Tech Access Control"}],"groups":[{"id":"499601","name":"Campus Services"},{"id":"383831","name":"Infrastructure and Operations"}],"categories":[{"id":"134","name":"Student and Faculty"}],"keywords":[{"id":"195304","name":"Infrastructure and Operations"},{"id":"10257","name":"campus services"},{"id":"195305","name":"Swarm Support"},{"id":"195256","name":"access control"},{"id":"195306","name":"physical keys"},{"id":"194097","name":"IS News"}],"core_research_areas":[],"news_room_topics":[{"id":"71871","name":"Campus and Community"}],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[],"email":[],"slides":[],"orientation":[],"userdata":""}}}