If a supplier has previously done business with Georgia Tech and their Tax ID has not changed, a full re-onboarding is not required. Instead, the supplier should submit a ServiceNow request with updated tax and contact information by navigating to Suppliers and Payees and selecting Report Changes to Vendor Information. 

Departments are asked to immediately reach out to their suppliers to ensure the following actions are completed: 

• Completion of both the Supplemental Supplier Questionnaire and Supplier Onboarding Form
• Submission of the appropriate W‑8 or W‑9 form, signed and dated in the current calendar year
• Confirmation that all forms are fully completed and submitted (not saved as drafts) 

Incomplete or missing forms will prevent approval of the supplier record. 

Suppliers receive automated email notifications from WSS with direct links to the required forms. Examples of these messages can be found in Sections 2.4 and 3.7 of the Supplier Registration Instructions, which may be helpful for setting expectations. 

Additional guidance: 

• Individuals being set up as suppliers should enter their own name as the company name in WSS.
• The TIN/EIN should be their SSN on the applicable tax document.
• Any onboarding errors should be submitted via ServiceNow, including screenshots for review.
• If you receive a message indicating that you cannot access the company with further registration instructions, please return to the initial registration step (Section 3.1) to bypass the error and proceed with account creation. 

For additional questions or assistance, please submit a ticket via ServiceNow.