The automation runs at 12 p.m. and 5 p.m. daily, which may affect turnaround times for designated worktag requests.  

As part of the automation, abbreviations are now automatically added at the beginning of designated worktags based on the associated cost center name. 

Example: 

Cost Center: CC000267 F&P/IBPA – Institute Budget Planning & Administration 

Designated Worktag: DE1234567 IBPA – Office Expenses 

 
To support timely processing and avoid delays: 

• Be sure ServiceNow requests are completed as accurately as possible. 

• Plan ahead for processing times as requests are no longer fulfilled immediately and are now processed in scheduled batch runs (12 p.m. and 5 p.m. daily) based on what is submitted before each batch, not in the order received. 

• For changes to existing designated worktags, submit a Designated Worktag – Request Change form in ServiceNow. 

• For new designated worktag requests, continue to use the Designated Worktag – Request New form in ServiceNow. 

If you have any questions or need assistance, please contact your assigned Budget Analyst.