{"690179":{"#nid":"690179","#data":{"type":"news","title":" Single\u2011Trip Airfare Booking Requirements for Georgia Tech Travelers and Guests ","body":[{"value":"\u003Cdiv\u003E\u003Cp\u003EEffective \u003Cstrong\u003EMarch 16\u003C\/strong\u003E, Georgia Tech travelers and guests are required to work directly with Travel, Inc. to complete single-trip airfare bookings. Under the new process, departments are no longer allowed to complete these bookings on behalf of the traveler.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cstrong\u003EWhat\u2019s the new process?\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003ETravelers (and guests) must now work directly with Travel Inc. to complete their airfare reservations. After a department submits the \u003Ca href=\u0022https:\/\/procurement.gatech.edu\/travel\/forms\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EServiceNow Single Trip Direct Bill Airfare Form\u003C\/a\u003E, the traveler will be prompted via email to contact Travel Inc. to collect the necessary travel details and finalize the booking.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cstrong\u003EWho does this apply to?\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EThis requirement applies to all single-trip travel, including travel for guests, such as distinguished visitors or one-time travelers.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cstrong\u003EWhy is this change happening?\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EBooking airfare requires sensitive personal information, such as a traveler\u2019s legal name, date of birth, and sometimes passport details. In the past, this information may have been shared through multiple people or via email, which increases the risk of exposure.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EThe new process improves security by:\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003ELimiting who has access to personal information\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EEnsuring sensitive details are shared directly and securely with the booking agent\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EReducing the risk of data being exposed through email or third parties\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EPersonal identifying information should not be entered in the \u201cNotes for Agent\u201d section of the form or shared by someone else on the traveler\u2019s behalf.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cstrong\u003EWhat is the department\u2019s role now?\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EAlthough departments no longer book airfare directly, they still play an important role in coordinating travel. Departments are responsible for:\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003ESubmitting a complete and accurate request using the \u003Ca href=\u0022https:\/\/procurement.gatech.edu\/travel\/forms\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EServiceNow Single Trip Direct Bill Airfare Form\u003C\/a\u003E\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EPlanning travel details in advance\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EProviding relevant information in the \u201cNotes to the Agent\u201d field, such as:\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EBudget guidelines\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EScheduling needs\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003ETravel preferences or special considerations\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EFor more information, visit the Single Trip Direct Bill Airfare Form \u003Ca href=\u0022https:\/\/gatech.service-now.com\/home?id=kb_article_view\u0026amp;sysparm_article=KB0045234\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003Eknowledge article\u003C\/a\u003E or submit additional questions or concerns to \u003Ca href=\u0022http:\/\/gatech.service-now.com\/financials?id=sc_cat_item\u0026amp;sys_id=51832479db39b740fc9efe8d0f96191f\u0026amp;sysparm_category=e0af3e80dbf3ef00fc9efe8d0f961993\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EServiceNow-Expenses\u003C\/a\u003E.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E","summary":"","format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cp\u003EEffective \u003Cstrong\u003EMarch 16\u003C\/strong\u003E, Georgia Tech travelers and guests are required to work directly with Travel, Inc. to complete single-trip airfare bookings. Under the new process, departments are no longer allowed to complete these bookings on behalf of the traveler.\u0026nbsp;\u003C\/p\u003E","format":"limited_html"}],"field_summary_sentence":[{"value":"Georgia Tech travelers and guests are now required to work directly with Travel, Inc. to complete single-trip airfare bookings. Under the new process, departments are no longer allowed to complete these bookings on behalf of the traveler. "}],"uid":"36461","created_gmt":"2026-05-06 17:52:10","changed_gmt":"2026-05-07 16:20:05","author":"imaul3","boilerplate_text":"","field_publication":"","field_article_url":"","location":"Atlanta, GA","dateline":{"date":"2026-05-06T00:00:00-04:00","iso_date":"2026-05-06T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"hg_media":{"680216":{"id":"680216","type":"image","title":"AdobeStock_360414117.jpeg","body":null,"created":"1778170735","gmt_created":"2026-05-07 16:18:55","changed":"1778170735","gmt_changed":"2026-05-07 16:18:55","alt":"Plane taking flight from the airport ","file":{"fid":"264461","name":"AdobeStock_360414117.jpeg","image_path":"\/sites\/default\/files\/2026\/05\/07\/AdobeStock_360414117.jpeg","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2026\/05\/07\/AdobeStock_360414117.jpeg","mime":"image\/jpeg","size":7981994,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2026\/05\/07\/AdobeStock_360414117.jpeg?itok=gFMmmzCm"}}},"media_ids":["680216"],"groups":[{"id":"220261","name":"Finance and Planning"},{"id":"660359","name":"Procurement and Business Services"}],"categories":[],"keywords":[],"core_research_areas":[],"news_room_topics":[],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[],"email":[],"slides":[],"orientation":[],"userdata":""}}}