{"690171":{"#nid":"690171","#data":{"type":"news","title":"New Notification Process for Supplier Invoices in Match Exception Status ","body":[{"value":"\u003Cdiv\u003E\u003Cp\u003EEffective \u003Cstrong\u003EMay 7\u003C\/strong\u003E, when a supplier invoice enters \u003Cstrong\u003E\u201cMatch Exception\u201d\u003C\/strong\u003E status due to insufficient funds on a purchase order, resulting in a \u003Cstrong\u003E\u201cTolerance Exceeded\u201d\u003C\/strong\u003E exception, a new escalating notification process will be used to promote timelyreview, resolution, and release of payment to suppliers. \u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003EWorkday will now send a series of automated notifications that escalate over time:\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003E\u003Cstrong\u003EAfter 21 days\u003C\/strong\u003E, an email will be sent to the \u003Cstrong\u003Erequisition requester.\u003C\/strong\u003E\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003E\u003Cstrong\u003EAfter 28 days\u003C\/strong\u003E, an email will be sent to the \u003Cstrong\u003Erequester and their manager.\u003C\/strong\u003E\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003E\u003Cstrong\u003EAfter 35 days\u003C\/strong\u003E,\u003Cstrong\u003E \u003C\/strong\u003Ea final reminder will be sent to the \u003Cstrong\u003Erequester and their manager.\u003C\/strong\u003E\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u0026nbsp;When you receive a notification, take action to resolve the exception by adding funds to the existing purchase order via a \u003Cstrong\u003Echange order\u003C\/strong\u003E, or creating a new purchase order for \u201cBill Only\u201d or \u201cPunch Out\u201d orders. This will prevent any payment delays and ensure suppliers are paid on time.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003ECampus departments are encouraged to ensure their teams are aware of this process update and review supplier invoices in Match Exception status in a timely manner. Invoices can be monitored using the\u202f\u003Cstrong\u003ESupplier Invoices in Match Exception by Organization \u2013 CR\u003C\/strong\u003E\u202freport.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp\u003E\u003Cstrong\u003ENeed Help?\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003Cp\u003ETo check the status of any submitted requisitions, contact Accounts Payable by commenting on the invoice or emailing \u003Ca href=\u0022mailto:erp.invoices@gatech.edu\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003E\u003Cstrong\u003Eerp.invoices@gatech.edu\u003C\/strong\u003E\u003C\/a\u003E.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E","summary":"","format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cdiv\u003E\u003Cp\u003EEffective \u003Cstrong\u003EMay 7\u003C\/strong\u003E, a new escalating notification process will support quicker review and resolution of supplier invoices in Match Exception status. Departments are encouraged to share this update with their teams to help avoid delays and ensure suppliers are paid on time.\u003C\/p\u003E\u003C\/div\u003E","format":"limited_html"}],"field_summary_sentence":[{"value":"A new escalating notification process will support quicker review and resolution of supplier invoices in Match Exception status."}],"uid":"36461","created_gmt":"2026-05-06 14:55:32","changed_gmt":"2026-05-06 14:59:32","author":"imaul3","boilerplate_text":"","field_publication":"","field_article_url":"","location":"Atlanta, GA","dateline":{"date":"2026-05-06T00:00:00-04:00","iso_date":"2026-05-06T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"hg_media":{"680191":{"id":"680191","type":"image","title":"AdobeStock_425618967.jpeg","body":null,"created":"1778079342","gmt_created":"2026-05-06 14:55:42","changed":"1778079342","gmt_changed":"2026-05-06 14:55:42","alt":"Hands at computer with graphic of email notification","file":{"fid":"264433","name":"AdobeStock_425618967.jpeg","image_path":"\/sites\/default\/files\/2026\/05\/06\/AdobeStock_425618967.jpeg","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2026\/05\/06\/AdobeStock_425618967.jpeg","mime":"image\/jpeg","size":5911463,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2026\/05\/06\/AdobeStock_425618967.jpeg?itok=nP2PWA0X"}}},"media_ids":["680191"],"groups":[{"id":"220261","name":"Finance and Planning"},{"id":"660359","name":"Procurement and Business Services"}],"categories":[],"keywords":[],"core_research_areas":[],"news_room_topics":[],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[{"value":"\u003Cp\u003EIndia Maul\u003C\/p\u003E\u003Cp\u003ECommunications Program Manager | Institute Communications\u003C\/p\u003E","format":"limited_html"}],"email":["india.maul@gatech.edu"],"slides":[],"orientation":[],"userdata":""}}}