This enhanced submission process is designed to improve efficiency, accuracy, and visibility when booking travel. The updated form provides a more structured request workflow, helping ensure complete information is captured upfront and facilitating smoother coordination with Travel Inc. agents.

The Single Trip Request Form authorizes airfare booking for one traveler for a single business trip. It supports Direct Bill or personally paid airfare for eligible travelers, enables airfare booking for employees who do not have a Concur profile or who do not have Direct Bill selected in Concur, and facilitates airfare booking for non-employees.

All Single Trip Direct Bill airfare requests submitted after Monday, March 16, are required to be entered through the new ServiceNow form, which is available on the Travel Forms webpage. 

Additional guidance is available to campus through the ServiceNow Single Trip Direct Bill Airfare Form knowledge article. 

For additional questions, please submit a ServiceNow request to Expenses or connect with the Travel and Expenses team during Virtual Office Hours.