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  <title><![CDATA[Technology Support Services Available for Students]]></title>
  <body><![CDATA[<div><p>The Administrative Services Center (ASC) is excited to welcome new and returning students back to campus! Ensuring all Georgia Tech students have the technology support they need to be successful is our top priority. The ASC Tech Support team is available to assist students with the following services and more.&nbsp;</p></div><div><div><ul><li><a href="https://gatech.service-now.com/technology?id=kb_article_view&amp;sysparm_article=KB0026877" rel="noreferrer noopener" target="_blank">Wifi / Eduroam access</a>&nbsp;</li><li><a href="https://gatech.service-now.com/home?id=kb_article_view&amp;sysparm_article=KB0026837" rel="noreferrer noopener" target="_blank">VPN access</a>&nbsp;</li><li>Email troubleshooting&nbsp;</li><li><a href="https://gatech.service-now.com/technology?id=kb_article_view&amp;sysparm_article=KB0028071" rel="noreferrer noopener" target="_blank">Password resets</a>&nbsp;</li><li><a href="https://gatech.service-now.com/technology?id=kb_article_view&amp;sysparm_article=KB0043705" rel="noreferrer noopener" target="_blank">Two-factor authentication (DUO)</a>&nbsp;</li><li><a href="https://gatech.service-now.com/technology?id=kb_article_view&amp;sysparm_article=KB0026938" rel="noreferrer noopener" target="_blank">GTOther device registration</a>&nbsp;</li><li><a href="https://gatech.service-now.com/technology?id=sc_cat_item&amp;sys_id=d8042b2e1b694d50a8622f4b234bcb90" rel="noreferrer noopener" target="_blank">Network port activation: on-campus housing</a>&nbsp;</li><li>Other application-related issues&nbsp;</li></ul></div></div><div><div><p lang="EN-US"><strong>Virtual Support</strong>&nbsp;</p><p lang="EN-US">Knowledge articles for common application-related issues are available in the <a href="https://gatech.service-now.com/technology">Administrative Services portal</a>. Students can also receive support by using the <a href="https://gatech.service-now.com/technology">chat feature</a>, submitting a <a href="https://gatech.service-now.com/technology">Technology Request</a><a href="https://gatech.service-now.com/asc" rel="noreferrer noopener" target="_blank"><strong>,</strong></a> or calling the ASC at 404.385.1111.</p></div><p lang="EN-US"><strong>In-Person Support</strong>&nbsp;</p></div><div><p lang="EN-US">In-person technology support is available Monday through Friday from 8 a.m. to 5 p.m. at Clough Undergraduate Learning Commons, Suite 215 (near Kaldi’s Coffee).&nbsp;</p></div>]]></body>
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      <value>2025-08-05T00:00:00-04:00</value>
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      <value><![CDATA[The Administrative Services Center is looking forward to welcoming students to campus and providing the technology support that they need to be successful this fall.]]></value>
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      <value><![CDATA[<p>The Administrative Services Center (ASC) is looking forward to welcoming students to campus and providing the technology support that they need to be successful this fall.</p>]]></value>
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                  <image_alt><![CDATA[ASC employee helps customer with questions.]]></image_alt>
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      <value><![CDATA[<p>For more information, visit the <a href="https://administrativeservices.gatech.edu/">Administrative Services Center website</a>.</p>]]></value>
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