{"683544":{"#nid":"683544","#data":{"type":"news","title":"Technology Support Services Available for Students","body":[{"value":"\u003Cdiv\u003E\u003Cp\u003EThe Administrative Services Center (ASC) is excited to welcome new and returning students back to campus! Ensuring all Georgia Tech students have the technology support they need to be successful is our top priority. The ASC Tech Support team is available to assist students with the following services and more.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003E\u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=kb_article_view\u0026amp;sysparm_article=KB0026877\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EWifi \/ Eduroam access\u003C\/a\u003E\u0026nbsp;\u003C\/li\u003E\u003Cli\u003E\u003Ca href=\u0022https:\/\/gatech.service-now.com\/home?id=kb_article_view\u0026amp;sysparm_article=KB0026837\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EVPN access\u003C\/a\u003E\u0026nbsp;\u003C\/li\u003E\u003Cli\u003EEmail troubleshooting\u0026nbsp;\u003C\/li\u003E\u003Cli\u003E\u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=kb_article_view\u0026amp;sysparm_article=KB0028071\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EPassword resets\u003C\/a\u003E\u0026nbsp;\u003C\/li\u003E\u003Cli\u003E\u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=kb_article_view\u0026amp;sysparm_article=KB0043705\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003ETwo-factor authentication (DUO)\u003C\/a\u003E\u0026nbsp;\u003C\/li\u003E\u003Cli\u003E\u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=kb_article_view\u0026amp;sysparm_article=KB0026938\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EGTOther device registration\u003C\/a\u003E\u0026nbsp;\u003C\/li\u003E\u003Cli\u003E\u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=sc_cat_item\u0026amp;sys_id=d8042b2e1b694d50a8622f4b234bcb90\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003ENetwork port activation: on-campus housing\u003C\/a\u003E\u0026nbsp;\u003C\/li\u003E\u003Cli\u003EOther application-related issues\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cdiv\u003E\u003Cp lang=\u0022EN-US\u0022\u003E\u003Cstrong\u003EVirtual Support\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003Cp lang=\u0022EN-US\u0022\u003EKnowledge articles for common application-related issues are available in the \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology\u0022\u003EAdministrative Services portal\u003C\/a\u003E. Students can also receive support by using the \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology\u0022\u003Echat feature\u003C\/a\u003E, submitting a \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology\u0022\u003ETechnology Request\u003C\/a\u003E\u003Ca href=\u0022https:\/\/gatech.service-now.com\/asc\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003E\u003Cstrong\u003E,\u003C\/strong\u003E\u003C\/a\u003E or calling the ASC at 404.385.1111.\u003C\/p\u003E\u003C\/div\u003E\u003Cp lang=\u0022EN-US\u0022\u003E\u003Cstrong\u003EIn-Person Support\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp lang=\u0022EN-US\u0022\u003EIn-person technology support is available Monday through Friday from 8 a.m. to 5 p.m. at Clough Undergraduate Learning Commons, Suite 215 (near Kaldi\u2019s Coffee).\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E","summary":"","format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cp\u003EThe Administrative Services Center (ASC) is looking forward to welcoming students to campus and providing the technology support that they need to be successful this fall.\u003C\/p\u003E","format":"limited_html"}],"field_summary_sentence":[{"value":"The Administrative Services Center is looking forward to welcoming students to campus and providing the technology support that they need to be successful this fall."}],"uid":"36515","created_gmt":"2025-08-05 17:25:19","changed_gmt":"2025-08-06 16:55:55","author":"agauker6","boilerplate_text":"","field_publication":"","field_article_url":"","dateline":{"date":"2025-08-05T00:00:00-04:00","iso_date":"2025-08-05T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"hg_media":{"677596":{"id":"677596","type":"image","title":"23-4005-P1-007.jpg","body":null,"created":"1754499216","gmt_created":"2025-08-06 16:53:36","changed":"1754499216","gmt_changed":"2025-08-06 16:53:36","alt":"ASC employee helps customer with questions.","file":{"fid":"261509","name":"23-4005-P1-007.jpg","image_path":"\/sites\/default\/files\/2025\/08\/06\/23-4005-P1-007.jpg","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2025\/08\/06\/23-4005-P1-007.jpg","mime":"image\/jpeg","size":14620652,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2025\/08\/06\/23-4005-P1-007.jpg?itok=j4sT1a5N"}}},"media_ids":["677596"],"related_links":[{"url":"https:\/\/administrativeservices.gatech.edu\/","title":"Administrative Services Center website"},{"url":"https:\/\/gatech.service-now.com\/technology","title":"Administrative Services Portal - Technology Requests"}],"groups":[{"id":"660358","name":"Administrative Services Center"}],"categories":[],"keywords":[{"id":"171159","name":"student support"},{"id":"190282","name":"administrative Services center"},{"id":"8254","name":"Administration and Finance"}],"core_research_areas":[],"news_room_topics":[],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[{"value":"\u003Cp\u003Eagauker6@gatech.edu\u003C\/p\u003E","format":"limited_html"}],"email":[],"slides":[],"orientation":[],"userdata":""}}}