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  <title><![CDATA[Help Desk Business Hours Update]]></title>
  <body><![CDATA[<div><p>Effective July 14, the Administrative Service Center (ASC) Tech Support team's business hours will be 8 a.m. to 5 p.m. at the Clough Undergraduate Learning Commons walk-up location. This change ensures consistency across campus service hours while maintaining the high-quality support that students, faculty, and staff rely on.&nbsp;&nbsp;</p></div><div><p>The team remains dedicated to assisting with:&nbsp;</p></div><div><ul><li>VPN access.</li></ul></div><div><ul><li>Email troubleshooting.</li></ul></div><div><ul><li>Password resets.</li></ul></div><div><ul><li>Two-factor authentication (DUO).</li></ul></div><div><ul><li>Other application-related issues.</li></ul></div><div><p>In-person tech support is available at Clough Undergraduate Learning Commons, Suite 215 (near Kaldi’s Coffee).&nbsp;</p></div><div><p>You can also receive support by using the chat feature on the webpage for immediate assistance, calling the ASC at 404.385.1111 Monday through Friday from 8 a.m. to 5 p.m., or submitting a Technology Request through the <a href="https://gatech.service-now.com/asc" rel="noreferrer noopener" target="_blank">Administrative Services portal</a>.&nbsp;</p></div>]]></body>
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      <value>2025-06-30T00:00:00-04:00</value>
      <timezone><![CDATA[America/New_York]]></timezone>
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      <value><![CDATA[Effective July 14, the Administrative Services Center (ASC) Tech Support team's business hours will be 8 a.m. to 5 p.m. at the Clough Undergraduate Learning Commons walk-up location. ]]></value>
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      <value><![CDATA[<div><div><div><div><div><p>Effective July 14, the Administrative Services Center Tech Support team's business hours will be 8 a.m. to 5 p.m. at the Clough Undergraduate Learning Commons walk-up location.&nbsp;</p></div></div></div></div></div>]]></value>
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            <title><![CDATA[Help Desk]]></title>
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                  <filename><![CDATA[Screenshot-2025-07-02-092727.png]]></filename>
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                  <image_alt><![CDATA[Photo of help desk office in Clough Undergraduate Learning Commons]]></image_alt>
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      <value><![CDATA[<p><a href="mailto:agauker6@gatech.edu">Alicia Gauker</a><br>Administrative Services Center</p>]]></value>
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      <url>https://administrativeservices.gatech.edu/</url>
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      <url>https://gatech.service-now.com/technology</url>
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