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  <title><![CDATA[Support Available for Duo Phone Call 2FA Phase Out]]></title>
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      <value>2024-10-21T00:00:00-04:00</value>
      <timezone><![CDATA[America/New_York]]></timezone>
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      <value><![CDATA[Join the Administrative Services Center for a two-factor authentication support session.]]></value>
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      <value><![CDATA[<div><p>Starting Nov. 11, the Duo phone call method will no longer be available as a two-factor authentication (2FA) option for Georgia Tech users logging into OneUSG Connect. To help you through this transition, the Administrative Services Center (ASC) Technology Support (Tech Support) team is here to assist!&nbsp;</p></div><div><p>Join us for a drop-in session to receive live help and ask questions about alternative 2FA methods.&nbsp; &nbsp;</p></div><div><ul><li><strong>Friday, November 1</strong> from 11 a.m. to 1 p.m. (virtual, <a href="https://teams.microsoft.com/l/meetup-join/19%3ameeting_YTFmOWVkNjItZGNkMS00YmUzLWI0NmYtODBkNzkzNWUwZGY4%40thread.v2/0?context=%7b%22Tid%22%3a%22482198bb-ae7b-4b25-8b7a-6d7f32faa083%22%2c%22Oid%22%3a%22ddc77829-e271-4dc6-be4b-4224c5302435%22%7d" rel="noreferrer noopener" target="_blank">click here to join</a>)&nbsp;</li></ul></div><div><ul><li><strong>Thursday, November 7</strong> from 11 a.m. to 1 p.m. (in-person, Clough 215)&nbsp;</li></ul></div><div><ul><li><strong>Wednesday, November 20</strong> from 11 a.m. to 1 p.m. (in-person, Clough 215)&nbsp;</li></ul></div><div><ul><li><strong>Tuesday, November 26</strong> from 11 a.m. to 1 p.m. (in-person, Clough 215)&nbsp;</li></ul></div><div><p>Our team is also available by calling 404.385.1111, emailing <a href="mailto:support@oit.gatech.edu" rel="noreferrer noopener" target="_blank">support@oit.gatech.edu</a>, or visiting Clough 215 Monday through Friday from 8 a.m. to 6 p.m.&nbsp;</p></div><div><p>Click <a href="https://www.oit.gatech.edu/duo-phone-call-2fa-phase-out" rel="noreferrer noopener" target="_blank">here</a> for information about the Duo phone call 2FA phase out. We look forward to helping you make this transition as smooth as possible. See you there!&nbsp;</p></div>]]></value>
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      <value><![CDATA[<p>Alicia Gauker (agauker6@gatech.edu)</p>]]></value>
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