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  <title><![CDATA[Technology Support Services Available for Students]]></title>
  <body><![CDATA[<div><p>The Administrative Services Center (ASC) is excited to welcome new&nbsp;and returning students back to campus! Ensuring all Georgia Tech students have the technology support they need to be successful is our top priority. The ASC&nbsp;Information Technology Support Services team (ITSS) is available to support students with the following technology services and more.&nbsp;</p></div><div><ul><li>VPN &nbsp;</li></ul></div><div><ul><li><p lang="EN-US">Email&nbsp;</p></li></ul></div><div><ul><li>Password Reset&nbsp;</li></ul></div><div><ul><li>Two-factor authentication (DUO)&nbsp;</li></ul></div><div><ul><li>Other IT support&nbsp;</li></ul></div><div><p lang="EN-US"><strong>In Person Support</strong>&nbsp;</p></div><div><p lang="EN-US">Walk-in support is available Monday through Friday from 8 a.m. to 6 p.m. in Clough Commons, Suite 215 near Kaldi’s Coffee.&nbsp;</p></div><div><p lang="EN-US"><strong>Virtual Support</strong>&nbsp;</p></div><div><p lang="EN-US">Students can use the <strong>new chat feature</strong> to receive immediate virtual support. The chat feature can be found in the bottom right corner of the <a href="https://gatech.service-now.com/technology" rel="noreferrer noopener" target="_blank">IT Support webpage</a>. Students can also call the ASC at 404.385.1111 or submit a <a href="https://gatech.service-now.com/technology?id=sc_cat_item&amp;sys_id=4d3f74d4db981490fc9efe8d0f96197f" rel="noreferrer noopener" target="_blank">Technology Request</a> through the Administrative Services portal.&nbsp;</p></div>]]></body>
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      <value>2024-08-13T00:00:00-04:00</value>
      <timezone><![CDATA[America/New_York]]></timezone>
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      <value><![CDATA[The Administrative Services Center is looking forward to welcoming students to campus and providing the technology support that they need to be successful this fall.]]></value>
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      <value><![CDATA[<p>The Administrative Services Center (ASC) is looking forward to welcoming students to campus and providing the technology support that they need to be successful this fall.</p>]]></value>
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            <title><![CDATA[IT Support Chat.png]]></title>
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                  <filename><![CDATA[IT Support Chat.png]]></filename>
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                  <file_full_path><![CDATA[http://hg.gatech.edu//sites/default/files/2024/08/13/IT%20Support%20Chat.png]]></file_full_path>
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                  <image_alt><![CDATA[Screenshot of the information technology support chat feature. A chat box shows on the right side of the page layered on top of the home screen.]]></image_alt>
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