{"675976":{"#nid":"675976","#data":{"type":"news","title":"Technology Support Services Available for Students","body":[{"value":"\u003Cdiv\u003E\u003Cp\u003EThe Administrative Services Center (ASC) is excited to welcome new\u0026nbsp;and returning students back to campus! Ensuring all Georgia Tech students have the technology support they need to be successful is our top priority. The ASC\u0026nbsp;Information Technology Support Services team (ITSS) is available to support students with the following technology services and more.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EVPN \u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003E\u003Cp lang=\u0022EN-US\u0022\u003EEmail\u0026nbsp;\u003C\/p\u003E\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EPassword Reset\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003ETwo-factor authentication (DUO)\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cul\u003E\u003Cli\u003EOther IT support\u0026nbsp;\u003C\/li\u003E\u003C\/ul\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp lang=\u0022EN-US\u0022\u003E\u003Cstrong\u003EIn Person Support\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp lang=\u0022EN-US\u0022\u003EWalk-in support is available Monday through Friday from 8 a.m. to 6 p.m. in Clough Commons, Suite 215 near Kaldi\u2019s Coffee.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp lang=\u0022EN-US\u0022\u003E\u003Cstrong\u003EVirtual Support\u003C\/strong\u003E\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E\u003Cdiv\u003E\u003Cp lang=\u0022EN-US\u0022\u003EStudents can use the \u003Cstrong\u003Enew chat feature\u003C\/strong\u003E to receive immediate virtual support. The chat feature can be found in the bottom right corner of the \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003EIT Support webpage\u003C\/a\u003E. Students can also call the ASC at 404.385.1111 or submit a \u003Ca href=\u0022https:\/\/gatech.service-now.com\/technology?id=sc_cat_item\u0026amp;sys_id=4d3f74d4db981490fc9efe8d0f96197f\u0022 rel=\u0022noreferrer noopener\u0022 target=\u0022_blank\u0022\u003ETechnology Request\u003C\/a\u003E through the Administrative Services portal.\u0026nbsp;\u003C\/p\u003E\u003C\/div\u003E","summary":"","format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cp\u003EThe Administrative Services Center (ASC) is looking forward to welcoming students to campus and providing the technology support that they need to be successful this fall.\u003C\/p\u003E","format":"limited_html"}],"field_summary_sentence":[{"value":"The Administrative Services Center is looking forward to welcoming students to campus and providing the technology support that they need to be successful this fall."}],"uid":"36515","created_gmt":"2024-08-13 21:50:38","changed_gmt":"2024-08-20 15:57:30","author":"agauker6","boilerplate_text":"","field_publication":"","field_article_url":"","dateline":{"date":"2024-08-13T00:00:00-04:00","iso_date":"2024-08-13T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"hg_media":{"674570":{"id":"674570","type":"image","title":"IT Support Chat.png","body":null,"created":"1723585891","gmt_created":"2024-08-13 21:51:31","changed":"1723585891","gmt_changed":"2024-08-13 21:51:31","alt":"Screenshot of the information technology support chat feature. A chat box shows on the right side of the page layered on top of the home screen.","file":{"fid":"258114","name":"IT Support Chat.png","image_path":"\/sites\/default\/files\/2024\/08\/13\/IT%20Support%20Chat.png","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2024\/08\/13\/IT%20Support%20Chat.png","mime":"image\/png","size":459724,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2024\/08\/13\/IT%20Support%20Chat.png?itok=V3goeFf6"}}},"media_ids":["674570"],"groups":[{"id":"660358","name":"Administrative Services Center"}],"categories":[],"keywords":[{"id":"171159","name":"student support"},{"id":"190282","name":"administrative Services center"},{"id":"8254","name":"Administration and Finance"}],"core_research_areas":[],"news_room_topics":[],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[],"email":[],"slides":[],"orientation":[],"userdata":""}}}