{"669026":{"#nid":"669026","#data":{"type":"news","title":"Meet Belinda Person, Customer Service Representative and Artist ","body":[{"value":"\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003EAnyone who has gone through the onboarding process at Georgia Tech in the last year may have interacted with Belinda Person. She is one of several customer service representatives in the \u003Ca href=\u0022https:\/\/gatech.service-now.com\/asc_about_us\u0022\u003EAdministrative Services Center\u003C\/a\u003E, the front door for all Human Resources and IT inquiries, which launched last fall. \u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003E\u201cOne of the main reasons people come to HR is to complete their onboarding as a new hire or as a current employee changing positions,\u201d Person said. \u201cOthers come for interviews, or perhaps they\u2019re having a problem accessing the system. The Administrative Services Center can help with all of those issues.\u201d \u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EPerson also helps employees get a BuzzCard, the Tech ID card that provides access to campus buildings and can be used to purchase meals. \u201cNew employees get everything they need here. Once you leave this building, you\u2019re ready to work.\u201d\u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EThe most rewarding aspect of her job is meeting a variety of people every day. \u201cThere are people from all over the world at Georgia Tech, and I get to meet everybody,\u201d she said. \u201cIn just a few minutes I get to learn a little bit about their culture and language. I\u2019m from Bogot\u003Cspan\u003E\u00e1a,\u003C\/span\u003E Colombia, and I get very happy any time I see someone else from Colombia.\u201d \u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EThe most challenging part of her job is resolving whatever problem an employee is having. \u201cSome of the problems are easy to solve, but others are a little more complex,\u201d she said. \u201cI always try to put myself in other people\u2019s shoes, so I can empathize with them and help resolve the issue by providing the best customer service possible.\u201d \u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Ch4\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cstrong\u003EAway From Work \u003C\/strong\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/h4\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EWhile growing up in Colombia, Person played tennis and dreamed of a career as a professional player. \u201cIn my mind, I was going to be the next Serena Williams. In high school I trained every day after school and all weekend.\u201d \u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EHer dream of playing professional tennis did not come to fruition. But she played for four years at Benedict College, a private, historically Black college, in Columbia, South Carolina. She chose to major in art because of a passing interest in the subject. \u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003E\u201cI was a little nervous at the beginning because the other students majoring in art really wanted to be artists, while I wanted to play tennis,\u201d she said. \u201cWhen I was little, I liked drawing, but I thought it was something that everyone does because I come from a family of artists. My grandmother draws, and my dad is a musician. I didn\u2019t think about being an \u2018artist.\u2019 But, after I began taking classes, I found this passion for art.\u201d \u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EWhenever she got an assignment, she recalled, \u201cIdeas would pop into my brain, and after class I would immediately start working on it. It wasn\u2019t easy, because it still required effort, but I didn\u2019t mind because I actually wanted to do it.\u201d \u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EAfter graduating with a Bachelor of Fine Arts degree in 2015, she continued painting and drawing. Her works express emotions connected to her ancestral home and her current cultural environment. Her home is her studio, and her living room is filled with paintings.\u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003E\u201cArt is my tool of communication,\u201d she said. \u201cI am lucky to have a beautiful family that has taught me a lot of principles that helped guide me. I feel that I can use my art to communicate my ideas and beliefs about life.\u201d\u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EPerson\u2019s works have been shown in gallery and museum exhibitions, and in magazines. She recently entered a painting in the \u003Ca href=\u0022https:\/\/research.gatech.edu\/inside-ibbs-first-summer-art-show\u0022\u003EIBB Art Show\u003C\/a\u003E on campus. \u201cI try to put my art out there as much as I can,\u201d she said. \u201cOf course, being on social media helps.\u201d She promotes her art on Instagram at belab_art, and on her \u003Ca href=\u0022http:\/\/www.artbelab.com\/\u0022\u003Ewebsite\u003C\/a\u003E. \u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003E\u003Cspan\u003EShe is happy when her plan falls neatly into place. \u201cBefore I begin working on a piece, I like to have a clear idea of what I want. And when I can create what I envisioned, I think that\u2019s great.\u201d\u003C\/span\u003E\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n","summary":"","format":"limited_html"}],"field_subtitle":"","field_summary":[{"value":"\u003Cp\u003EBelinda Person, customer service representative in the Administrative Services Center, is also an artist whose works have been shown in gallery and museum exhibitions.\u003C\/p\u003E\r\n","format":"limited_html"}],"field_summary_sentence":[{"value":"Belinda Person, customer service representative in the Administrative Services Center, is also an artist whose works have been shown in gallery and museum exhibitions. "}],"uid":"27713","created_gmt":"2023-08-17 18:03:46","changed_gmt":"2023-10-05 15:21:06","author":"Victor Rogers","boilerplate_text":"","field_publication":"","field_article_url":"","dateline":{"date":"2023-08-18T00:00:00-04:00","iso_date":"2023-08-18T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"hg_media":{"671421":{"id":"671421","type":"video","title":"Meet Belinda Person","body":"\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003EBelinda Person, a customer service representative with the Administrative Services Center, talks about her job at Georgia Tech. (Slide show by Allison Carter) \u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n","created":"1692312495","gmt_created":"2023-08-17 22:48:15","changed":"1692312569","gmt_changed":"2023-08-17 22:49:29","video":{"youtube_id":"AslwFc3_kjc","video_url":"https:\/\/www.youtube.com\/watch?v=AslwFc3_kjc"}},"671416":{"id":"671416","type":"image","title":"Belinda Person ","body":"\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003EBelinda Person is a customer service representative in the Administrative Services Center. (Photo by Allison Carter) \u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n","created":"1692305932","gmt_created":"2023-08-17 20:58:52","changed":"1692306278","gmt_changed":"2023-08-17 21:04:38","alt":"Belinda Person in the Administrative Services Center","file":{"fid":"254471","name":"Belinda Person-001_1.jpg","image_path":"\/sites\/default\/files\/2023\/08\/17\/Belinda%20Person-001_1.jpg","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2023\/08\/17\/Belinda%20Person-001_1.jpg","mime":"image\/jpeg","size":625609,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2023\/08\/17\/Belinda%20Person-001_1.jpg?itok=4S2fryXa"}},"671417":{"id":"671417","type":"image","title":"Belinda Person ","body":"\u003Cp\u003E\u003Cspan\u003E\u003Cspan\u003EBelinda Person assists Zachary Beckton with onboarding at the Administrative Services Center. (Photo by Allison Carter) \u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n","created":"1692306642","gmt_created":"2023-08-17 21:10:42","changed":"1692307234","gmt_changed":"2023-08-17 21:20:34","alt":"Belinda Person in the Administrative Services Center with Zachary Beckton. ","file":{"fid":"254472","name":"Belinda Person-011.jpg","image_path":"\/sites\/default\/files\/2023\/08\/17\/Belinda%20Person-011.jpg","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2023\/08\/17\/Belinda%20Person-011.jpg","mime":"image\/jpeg","size":883664,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2023\/08\/17\/Belinda%20Person-011.jpg?itok=vz9gEtyG"}},"671419":{"id":"671419","type":"image","title":"Belinda Person","body":"\u003Cp\u003EBelinda Person with her painting titled\u003Cem\u003E Messages From the Past\u003C\/em\u003E at the IBB Art Show. \u003Cspan\u003E\u003Cspan\u003E(Photo by Joya Chapman)\u003C\/span\u003E\u003C\/span\u003E\u003C\/p\u003E\r\n","created":"1692308445","gmt_created":"2023-08-17 21:40:45","changed":"1692308916","gmt_changed":"2023-08-17 21:48:36","alt":"Belinda Person with her painting titled \u0022Messages From the Past\u0022 at the IBB Art Show. ","file":{"fid":"254475","name":"DSC_6238.jpeg","image_path":"\/sites\/default\/files\/2023\/08\/17\/DSC_6238.jpeg","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2023\/08\/17\/DSC_6238.jpeg","mime":"image\/jpeg","size":3790298,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2023\/08\/17\/DSC_6238.jpeg?itok=xob9rkZA"}},"671420":{"id":"671420","type":"image","title":"Belinda Person ","body":"\u003Cp\u003EBelinda Person\u0027s painting titled \u003Cem\u003EKnowledge\u003C\/em\u003E, from the collection titled \u003Cem\u003EI, You, Us. United to Transform\u003C\/em\u003E. (Image courtesy of Belinda Person)\u003C\/p\u003E\r\n","created":"1692309057","gmt_created":"2023-08-17 21:50:57","changed":"1692365303","gmt_changed":"2023-08-18 13:28:23","alt":"Painting by Belinda Person","file":{"fid":"254476","name":"210825_BPerson_Art063.jpg","image_path":"\/sites\/default\/files\/2023\/08\/17\/210825_BPerson_Art063.jpg","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/2023\/08\/17\/210825_BPerson_Art063.jpg","mime":"image\/jpeg","size":507821,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/2023\/08\/17\/210825_BPerson_Art063.jpg?itok=IZrxr6aP"}}},"media_ids":["671421","671416","671417","671419","671420"],"related_links":[{"url":"https:\/\/gatech.service-now.com\/asc_about_us","title":"Administrative Services Center"},{"url":"https:\/\/news.gatech.edu\/news\/2022\/10\/14\/administrative-services-center-launches","title":"The Administrative Services Center Launches"}],"groups":[{"id":"1317","name":"News Briefs"},{"id":"1214","name":"News Room"}],"categories":[{"id":"42901","name":"Community"}],"keywords":[],"core_research_areas":[],"news_room_topics":[{"id":"71871","name":"Campus and Community"}],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[{"value":"\u003Cp\u003E\u003Ca href=\u0022victor.rogers@comm.gatech.edu\u0022\u003EVictor Rogers\u003C\/a\u003E\u003C\/p\u003E\r\n\r\n\u003Cp\u003EInstitute Communications\u003C\/p\u003E\r\n","format":"limited_html"}],"email":[],"slides":[],"orientation":[],"userdata":""}}}