{"661325":{"#nid":"661325","#data":{"type":"news","title":"Laurie Garrow Featured as Moderator at 2022 U.S. Chamber of Commerce\u2019s Global Aerospace Summit","body":[{"value":"\u003Cp\u003EGeorgia Tech\u0026nbsp;\u003Ca href=\u0022https:\/\/ce.gatech.edu\/directory\/person\/laurie-garrow\u0022\u003EProfessor Laurie Garrow\u003C\/a\u003E was recently featured as a speaker at the\u0026nbsp;\u003Ca href=\u0022https:\/\/events.uschamber.com\/globalaerospacesummit\/2164082\u0022\u003EU.S. Chamber of Commerce\u0026rsquo;s Global Aerospace Summit.\u003C\/a\u003E\u0026nbsp;Garrow, whose expertise is in aviation, travel behavior analysis, and forecasting, moderated the panel\u0026nbsp;\u003Cem\u003E\u003Cstrong\u003EMeeting the Needs of the Modern\u003C\/strong\u003E\u003C\/em\u003E\u0026nbsp;\u003Cem\u003E\u003Cstrong\u003ECustomer\u003C\/strong\u003E\u003C\/em\u003E\u003Cem\u003E. Panelists\u003C\/em\u003E\u0026nbsp;were Matt Davis, chief commercial officer, FlightAware; Clotilde Enel-R\u0026eacute;hel, executive director of programs, Connected Aviation Solutions, Collins Aerospace; and Stacey Wronkowski, vice president of digital technology, United Airlines.\u003C\/p\u003E\r\n\r\n\u003Cp\u003EDuring the 30-minute panel session, Garrow led the discussion on examining the new ways data and technology are helping create a more connected, efficient, and sustainable journey for modern airline passengers. The panelists were able to highlight how their companies are tracking information across the entire passenger journey, highlighting ways that they are adopting sophisticated data collection and analysis to make real-time operational decisions and improve the experience for customers across the globe.\u003C\/p\u003E\r\n\r\n\u003Cp\u003EUnited Airlines spotlighted its ConnectionSaver tool, which sends travelers\u0026nbsp;messages\u0026nbsp;with\u0026nbsp;directions to the gate for their connecting flight,\u0026nbsp;information about expected travel time between the two gates, and will even hold the flight for a few minutes.\u003C\/p\u003E\r\n\r\n\u003Cp\u003EGarrow also asked how artificial intelligence (AI) and machine learning are being used to improve technologies and make flying a smoother and more enjoyable process for passengers. Among the many initiatives mentioned,\u0026nbsp;Enel-R\u0026eacute;hel from Collins Aerospace spoke on that company\u0026rsquo;s ongoing efforts to develop and improve the technology used for predictive maintenance monitoring for aircraft to prevent unexpected maintenance issues.\u0026nbsp;\u003C\/p\u003E\r\n\r\n\u003Cp\u003ETo close out the discussion, Garrow asked the panelists what\u0026rsquo;s next and how they see technology playing a role. Each panelist responded by emphasizing the importance of data collection, AI, and machine learning.\u0026nbsp;\u003C\/p\u003E\r\n\r\n\u003Cp\u003EGarrow expressed her appreciation for being invited to the panel saying, \u0026ldquo;It\u0026rsquo;s important as a woman [in] engineering to be featured at conferences like these.\u0026rdquo; She noted that there is an underrepresentation of women in aviation and emphasized the ongoing efforts to change that.\u0026nbsp;\u003C\/p\u003E\r\n\r\n\u003Cp\u003EGarrow is a professor in the\u0026nbsp;\u003Ca href=\u0022https:\/\/coe.gatech.edu\/schools\/civil-and-environmental-engineering\u0022\u003ESchool of Civil and Environmental Engineering\u003C\/a\u003E\u0026nbsp;and\u0026nbsp;is the first woman and the first academic to serve as president in the Airline Group of the International Federation of Operational Research Societies\u0026rsquo; 60-year history.\u0026nbsp;In her role as co-director for the\u0026nbsp;\u003Ca href=\u0022https:\/\/airmobility.gatech.edu\/\u0022\u003ECenter for Urban and Regional Air Mobility,\u003C\/a\u003E\u0026nbsp;she has conducted research in advanced air mobility that has focused on understanding demand for these new modes of transportation.\u003C\/p\u003E\r\n","summary":null,"format":"limited_html"}],"field_subtitle":"","field_summary":"","field_summary_sentence":[{"value":"Garrow led a discussion on how technology is improving the airline passenger experience."}],"uid":"35798","created_gmt":"2022-09-20 21:22:57","changed_gmt":"2022-09-22 16:47:54","author":"Ayana Isles","boilerplate_text":"","field_publication":"","field_article_url":"","dateline":{"date":"2022-09-20T00:00:00-04:00","iso_date":"2022-09-20T00:00:00-04:00","tz":"America\/New_York"},"extras":[],"hg_media":{"661326":{"id":"661326","type":"image","title":"Laurie Garrow US Chamber Aerospace Summit ","body":null,"created":"1663709049","gmt_created":"2022-09-20 21:24:09","changed":"1663709078","gmt_changed":"2022-09-20 21:24:38","alt":"","file":{"fid":"250512","name":"DSC03745.jpg","image_path":"\/sites\/default\/files\/images\/DSC03745.jpg","image_full_path":"http:\/\/hg.gatech.edu\/\/sites\/default\/files\/images\/DSC03745.jpg","mime":"image\/jpeg","size":784714,"path_740":"http:\/\/hg.gatech.edu\/sites\/default\/files\/styles\/740xx_scale\/public\/images\/DSC03745.jpg?itok=naB80v2E"}}},"media_ids":["661326"],"groups":[{"id":"1214","name":"News Room"}],"categories":[{"id":"129","name":"Institute and Campus"},{"id":"136","name":"Aerospace"},{"id":"142","name":"City Planning, Transportation, and Urban Growth"}],"keywords":[{"id":"1325","name":"aerospace"},{"id":"1173","name":"aviation"},{"id":"109","name":"Georgia Tech"},{"id":"2556","name":"artificial intelligence"}],"core_research_areas":[],"news_room_topics":[{"id":"71871","name":"Campus and Community"},{"id":"71881","name":"Science and Technology"}],"event_categories":[],"invited_audience":[],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[{"value":"\u003Cp\u003E\u003Ca href=\u0022mailto:aisles3@gatech.edu\u0022\u003E\u003Cstrong\u003EAyana Isles\u003C\/strong\u003E\u003C\/a\u003E\u003Cbr \/\u003E\r\nInstitute Communications\u003Cbr \/\u003E\r\nMedia Relations\u0026nbsp;Representative\u0026nbsp;\u003C\/p\u003E\r\n","format":"limited_html"}],"email":[],"slides":[],"orientation":[],"userdata":""}}}