{"337551":{"#nid":"337551","#data":{"type":"event","title":"MS-HCI Seminar: UX Road Warrior -- One Practitioner\u0027s Perspective on the Life of a User Research Consultant","body":[{"value":"\u003Ch3\u003ESpeaker: John F. (\u0022Jeff\u0022) Kelley, Ph.D., CHFP\u003C\/h3\u003E\u003Cp\u003EAfter 18 years at the IBM T.J. Watson Research Center, I joined the outbound consulting group at what is now IBM Interactive Experience, where I have been since 2000 (excepting an 18 year sabbatical with Mica Endsley at SA Technologies).\u003C\/p\u003E\u003Cp\u003EI have done a wide variety of UX (User Experience) consulting work with clients with widely disparate understanding of (or exposure to) the concepts of user-centered design. I\u2019ve worked solo and in teams of dozens of consultants.\u003C\/p\u003E\u003Cp\u003EIn this talk, I will share some of my lessons learned around life on the road, listening to and educating client executives, mentoring client working partners from different disciplines, keeping my own skills fresh, and contributing to the profession.\u003C\/p\u003E\u003Cp\u003EMy work to inform, shape, evaluate, and monitor the consumability of software application designs has run the gamut:\u003C\/p\u003E\u003Cul\u003E\u003Cli\u003ECollecting and balancing business, technical, and user requirements\u003C\/li\u003E\u003Cli\u003EApplying requirements to design\u003C\/li\u003E\u003Cli\u003EDeveloping ways to incorporate iterative, user-centered design (UCD) into corporate development processes\u003C\/li\u003E\u003Cli\u003ERapid, table-driving prototyping technologies\u003C\/li\u003E\u003Cli\u003EApplying efficient UCD techniques in time-constrained Agile development environments\u003C\/li\u003E\u003Cli\u003EConducting usability studies (from qualitative cognitive walkthroughs to quantitative assessments)\u003C\/li\u003E\u003Cli\u003EDeveloping post roll-out processes for aggregating usability and monitoring findings to refine user requirements and refine future design work.\u003C\/li\u003E\u003Cli\u003EProject management and team leadership.\u003C\/li\u003E\u003C\/ul\u003E\u003Ch3\u003EBio\u003C\/h3\u003E\u003Cp\u003EJeff Kelley is an IBM Master Inventor (38 patents and 22 published invention disclosures) and a Senior Managing Consultant with the User Research and Design National Practice (URD) of \u003Ca href=\u0022http:\/\/www-935.ibm.com\/services\/us\/gbs\/interactive\/\u0022 target=\u0022_blank\u0022\u003EIBM Interactive Experience\u003C\/a\u003E. Jeff has been involved in most aspects of client engagements, including proposal development, requirements analysis, solution design and delivery, prototyping, interface design innovation, development coding (Java \u0026amp; Web client), and stakeholder \/ customer interaction. Jeff is Chair of the IBM Worldwide User Experience Community of Practice. Jeff, a former Editor of Ergonomics In Design and an adjunct professor at Georgia Tech, is a board-certified Human Factors Professional, a fellow of the\u003Ca href=\u0022http:\/\/hfes.org\/\u0022 target=\u0022_blank\u0022\u003E Human Factors and Ergonomics Society\u003C\/a\u003E, and a fellow of the Institute of Ergonomics and Human Factors (UK). Jeff was the 2008 President of HFES (\u003Ca href=\u0022http:\/\/jfkprez.blogspot.com\/\u0022 target=\u0022_blank\u0022\u003Ejfkprez.blogspot.com\u003C\/a\u003E) and currently serves as an elected officer on the Executive Council of HFES as well as the \u003Ca href=\u0022http:\/\/bcpe.org\/\u0022 target=\u0022_blank\u0022\u003EBoard of Certification in Professional Ergonomics\u003C\/a\u003E.\u003C\/p\u003E\u003Cp\u003E\u003Cstrong\u003EEducation:\u003C\/strong\u003E B.A. Human Factors, University of California at Santa Barbara (USCB); M.A. Ergonomics, UCSB; M.A. Experimental Psychology, The Johns Hopkins University (JHU); Ph.D. Engineering Psychology, JHU (Alphonse Chapanis)\u003C\/p\u003E","summary":null,"format":"limited_html"}],"field_subtitle":"","field_summary":"","field_summary_sentence":[{"value":"In this talk, I will share some of my lessons learned around life on the road, listening to and educating client executives, mentoring client working partners from different disciplines, keeping my own skills fresh, and contributing to the profession"}],"uid":"28101","created_gmt":"2014-10-27 23:21:13","changed_gmt":"2017-04-13 21:21:19","author":"Rachel Sheketoff","boilerplate_text":"","field_publication":"","field_article_url":"","field_event_time":{"event_time_start":"2014-11-20T14:15:00-05:00","event_time_end":"2014-11-20T16:00:00-05:00","event_time_end_last":"2014-11-20T16:00:00-05:00","gmt_time_start":"2014-11-20 19:15:00","gmt_time_end":"2014-11-20 21:00:00","gmt_time_end_last":"2014-11-20 21:00:00","rrule":null,"timezone":"America\/New_York"},"extras":[],"groups":[{"id":"66442","name":"MS HCI"}],"categories":[],"keywords":[],"core_research_areas":[],"news_room_topics":[],"event_categories":[{"id":"1795","name":"Seminar\/Lecture\/Colloquium"}],"invited_audience":[{"id":"78751","name":"Undergraduate students"},{"id":"174045","name":"Graduate students"}],"affiliations":[],"classification":[],"areas_of_expertise":[],"news_and_recent_appearances":[],"phone":[],"contact":[],"email":[],"slides":[],"orientation":[],"userdata":""}}}