298661 event 1400666059 1475892474 This course helps managers effectively address performance and conduct issues within their teams. In addition to covering the traditional steps of a progressive discipline approach, emphasis is placed on the manager's responsibilities to communicate performance expectations and provide detailed feedback to employees prior to administering formal discipline. Through interactive role plays and practical exercises, current and future managers will learn to:

1. effectively communicate with their employees about performance or conduct concerns;
2. choose the appropriate level of discipline after prior corrective measures have been unsuccessful; and
3. properly administer discipline, including how to document every step in the disciplinary process.

]]> This course helps managers effectively address performance and conduct issues within their teams. In addition to covering the traditional steps of a progressive discipline approach, emphasis is placed on the manager's responsibilities to communicate performance expectations and provide detailed feedback to employees prior to administering formal discipline.

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