Faculty candidate seminar: Robert Hampshire: Managing Communication Services with Extended Markovian Service Networks

Event Details
  • Date/Time:
    • Thursday March 16, 2006 - Wednesday March 15, 2006
      10:00 am - 11:00 pm
  • Location: Executive Classroom, Room 228 ISyE
  • Phone:
  • URL:
  • Email:
  • Fee(s):
    N/A
  • Extras:
Contact
Barbara Christopher
Industrial and Systems Engineering
Contact Barbara Christopher
404.385.3102
Summaries

Summary Sentence: Faculty candidate seminar: Robert Hampshire: Managing Communication Services with Extended Markovian Service Networks

Full Summary: Faculty candidate seminar: Robert Hampshire: Managing Communication Services with Extended Markovian Service Networks

In the Internet age, the telecommunications industry is spawning
innovative services and systems. The industry is growing
rapidly due to reduced equipment costs, intense competition and
deregulation. Effective management of these new services is often
difficult due complexity and uncertainty. The service manager
would like to maximize profit while maintaining a quality customer
experience. Three fundamental management problems are identified and
addressed
performance, provisioning and pricing.

Time varying queueing models and dynamic optimization are combined
to tackle these three management problems. The communication services
under examination are bandwidth leasing, call centers and web

Additional Information

In Campus Calendar
No
Groups

H. Milton Stewart School of Industrial and Systems Engineering (ISYE)

Invited Audience
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Categories
Seminar/Lecture/Colloquium
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Status
  • Created By: Barbara Christopher
  • Workflow Status: Published
  • Created On: Oct 8, 2010 - 7:35am
  • Last Updated: Oct 7, 2016 - 9:52pm